Recognition & Rewards
to Improve Morale & Retention

What Employees Want

r Defining job satisfaction.

r Seven deadly demotivators.

r Intrinsic vs extrinsic motivators.

r The importance of appreciation.

r What turnover and replacement costs your organization.

r Warning signs of discontent.

r When rewards and recognition don't work.

r The job satisfaction scorecard.

  

Key Elements of Recognition

r Forms of recognition.

r Defining and measuring success.

r Individualizing recognition

r Who responsibility is recognition?

  

Setting Up a Recognition Program

r Evaluating current recognition.

r What are we competing with?

r Defining the parameters of a recognition program.

r What if I have no support from upper management?

r Structuring a recognition program.

 

 Improving Productivity & Retention

r Defining vision and goals.

r Setting standards and measuring results.

r The role of mentoring and coaching.

r The work environment as its own reward.

r Nearly free recognition ideas.

r On-going evaluation.

 

For more information visit www.maketheirday.com

For more information contact:

    Cindy Ventrice
    Potential Unlimited Seminars
    PO Box 3437
    Santa Cruz, CA 95063

    831-476-4224

    CVentrice@potential-unltd.com

    programs      FAQ's       articles      e-zine      telecommuting       resources      home